TERMS AND CONDITIONS FOR CLASSES, WORKSHOPS, AND EVENTS

These Terms and Conditions govern the sale of Classes, Workshops, and Events ("Services") by Lion Yard Health Limited ("We/Us/Our") to customers through our website, www.sevenlionyard.com (“Our Site”), and the attendance of such Services at our studio located at 7 Lion Yard, SW4 7NQ. Please read these Terms and Conditions carefully and ensure you understand them before purchasing or attending our Services. 

  1. ACCEPTANCE

1.1 By purchasing or attending our Services, you confirm that you have read, understood, and agree to comply with these Terms and Conditions. If you do not agree to these Terms and Conditions, you are not permitted to purchase or attend our Services.

  1. BOOKINGS

2.1 Payment for our Services can be made securely online through our website or in-person at our studio. We accept most major credit cards. Our studio operates as cashless, and all transactions are card-only. For in-person purchases, please arrive and make payment at least 10 minutes before the scheduled start time of the class.

2.2 Introductory offers are available to new customers only and are limited to one use per person. These offers cannot be combined with other promotions.

2.3 Individual Classes, Workshops or Events can be booked in advance online or at the studio on a drop-in basis. Additionally, packages of Class credits may be purchased to reserve future classes. We encourage online and advance bookings. Each attendee must have their own individual account to book a class. Class packages expire after 6 months and are non-refundable.

2.4 Please arrive at the studio between five and fifteeen minutes before the scheduled class start time. Check-in with the class facilitator at least five minutes before the class begins. Classes commence promptly, and late arrivals may not be admitted to ensure a quality experience for other attendees. For Workshops or Events, entry may be permitted at our discretion to minimize disruption to other participants.

2.5 Attendees under 16 years old require written consent from a parent or guardian, and bookings must be made through our administration team.

2.6 Purchases of classes, class packs, workshops, and events are non-refundable and non-transferable. It is not permissible to transfer purchases to another individual or allow others to use your purchase without our explicit consent, granted under special circumstances. Class credits expire after 12 months. 

2.7 We reserve the right to modify our pricing and packages at any time without affecting previously purchased packages.

2.8 Our staff and teachers reserve the right to refuse entry or request departure from the studio if they believe it is necessary for the safety or enjoyment of themselves, attendees, or others.

2.9 Teachers may be substituted without prior notice. In the event of a teacher's unavailability, we will endeavour to provide a replacement. If this is not feasible, credit for the class will be refunded. We reserve the right to replace any teacher of an event without notice.

2.5 For private or semi-private classes and events, please email us at admin@sevenlionyard.com to arrange bookings. These sessions must be booked at least 2 days in advance, subject to availability.

  1. CANCELLATIONS

3.1 For Class bookings, any cancellations made with fewer than 12 hours’ notice will be charged at the full rate. Cancellations can be made via our online booking system. Class credit will be added to your account for cancellations that are made more than 12 hours in advance. Late cancellations and no shows for drop ins and those that have purchased single classes will be charged at the full cost. Where a class pack has been purchased, the class session will be automatically deducted from the class pack. 

3.2 For Workshops and Events, cancellations made with fewer than 72 hours’ notice will be charged at the full rate. Cancellations can be made via our online booking system. Cancellations made with more than 72 hours’ notice will be eligible for a refund.  Transfer of your reservation to another person may be possible; please contact us at admin@sevenlionyard.com for assistance. 

3.3 We may cancel a Class, Workshop or Event booked by you at any time before the time and date of that session in the following circumstances:

  1. The required personnel and/or required materials necessary for the provision of the Services are not available; or
  2. An event outside of our reasonable control occurs.

3.4 If we cancel a Class in such circumstances, we will return your Class credit to your account to be used against a future class.  

3.5 If we cancel a Workshop or Event, we will refund to you in full any advance payment that you have made to us for that Workshop or Event. 

3.6 Your statutory rights as a consumer remain unaffected. Refunds, when applicable, will be issued to the original payment method.

  1. HEALTH

4.1 It is your responsibility to seek medical advice before participating in any activities at Lion Yard Health Limited. We reserve the right to deny attendance if we believe it may pose a risk to your well-being.

4.2 Any conditions affecting your participation must be disclosed to the teacher, and a liability waiver may be required.

4.3 Please refrain from attending if you are unwell or contagious.

  1. HEALTH DISCLAIMER

Before participating in any fitness classes offered by Lion Yard Health Limited, it is crucial that you acknowledge and agree to the following health disclaimer: 

5.1 Assumption of Risk: You acknowledge that participation in classes involves inherent risks and dangers of physical injury. By attending these classes, you assume all risks associated with such activities, understanding that these may include, but are not limited to, muscle strains, sprains, bruises, broken bones, and other physical conditions that may result in minor or serious physical injury or death. 

5.2 Medical Responsibility: It is your sole responsibility to determine if you are physically fit and adequately prepared to engage in our classes. You affirm that you have no medical conditions that would prevent your participation or make it more risky. You are advised to seek medical advice or approval before beginning any class.

5.3 Disclosure of Health Conditions: You agree to disclose any and all pre-existing health conditions, limitations, or concerns to Lion Yard Health Limited staff or the class instructor prior to the start of any class. This includes, but is not limited to, any physical or medical conditions that may affect your ability to participate fully and safely in the class. 

5.4 Follow Instructions: You commit to following all instructions and guidelines provided by Lion Yard Health Limited staff and class instructors. You understand that any failure to follow these instructions could increase your risk of injury.

5.5 Right to Refuse Participation: Lion Yard Health Limited reserves the right to refuse your participation in any class if it is deemed that your participation would pose a risk to your health and safety, or to the health and safety of others. 

5.6 By agreeing to this health disclaimer, you release and hold harmless Lion Yard Health Limited from any and all claims, demands and causes of action due to, arising out of, or related to any injuries you may suffer as a result of participating in fitness classes. 

5.7 Acknowledgement of Understanding: By attending a class offered by Lion Yard Health Limited, you acknowledge that you have read this health disclaimer, understand it, and agree to abide by its terms. You further acknowledge that you are voluntarily participating in these activities with knowledge of the risks involved. This health disclaimer is an integral part of the Terms and Conditions for attending any classes, workshops, or events provided by Lion Yard Health Limited. Your participation indicates your agreement and acceptance of these terms.

  1. CONDUCT & ETIQUETTE

6.1 Please wear suitable attire and remove shoes upon entering the studio (socks must be worn). Consumption of food is prohibited except during specified events.

6.2 Mobile phones should be turned off or set to silent. Loud, rude, or disruptive behaviour will not be tolerated.

  1. Arrive promptly to settle in before the class begins.
  1. You must comply with all health and safety guidelines and instructions while on the Premises. 
  1. We are committed to maintaining a respectful and harassment-free environment. You are expected to behave in a manner that is respectful to our staff, clinicians, and other clients at all times. Aggressive, violent, or otherwise inappropriate behaviour will not be tolerated and may result in immediate termination of your session and a ban from our Premises. 
  1. Personal Belongings - While we endeavour to provide a secure environment, we are not responsible for any personal belongings that you choose to bring and leave unattended on the Premises. We encourage you to keep valuables with you at all times or leave them at home.
  1. Parking and Transportation - Please note that parking facilities are not provided by us at the Premises. You  are responsible for arranging your own transportation and parking. We encourage you to plan your travel in advance to ensure timely arrival for your sessions. 
  1. Access Requirements - If you have any special access requirements, please inform us in advance so we can make the necessary accommodations to ensure your visit to our Premises is comfortable and stress-free. 
  1. Leaving the Premises - After your session has concluded, please vacate the Premises promptly to facilitate privacy and preparation for the next client. Our staff will be happy to assist you with scheduling your next appointment or answering any questions you may have before you leave. 
  1. PERSONAL BELONGINGS

7.1 Personal items may be stored in designated areas within the studio at your own risk. Unclaimed items will be held for one month before donation to charity.

  1. LIABILITY LIMITATION

8.1 To the fullest extent permitted by law, Lion Yard Health Limited, including its directors, employees, agents, and affiliates, shall not be liable for any indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from or in connection with the use or inability to use the Services provided under these Terms and Conditions. 

8.2 Our total liability for any claims under these Terms and Conditions, including for any implied warranties, is limited to the amount you paid us to attend the Class, Workshop, or Event in the twelve (12) months prior to the action giving rise to the liability. 

8.3 Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

8.4 We are not liable for loss or damage to personal property on our premises. 

8.5 Attendees participate at their own risk, and we are not responsible for personal injuries sustained during activities on our premises.

  1. AUDIO OR VISUAL RECORDINGS

9.1 We may use audio or visual recordings for promotional purposes. Contact us if you wish to opt-out or remove specific recordings or photographs.

  1. INTELLECTUAL PROPERTY

10.1 We retain all intellectual property rights related to our website and services. Your use of our services does not grant ownership of our content or trademarks.

  1. FORCE MAJEURE
  1. We are not liable for failure to perform due to circumstances beyond our control, including   but not limited to power failures, natural disasters, or governmental actions.
  1. If any event described under this Clause 13 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms and Conditions:
  1. We will inform you as soon as is reasonably possible;
  2. We will take all reasonable steps to minimise the delay;
  3. To the extent that We cannot minimise the delay, Our affected obligations under these Terms and Conditions (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly
  4. We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Services
  • DATA PROTECTION
      1. All personal data that We may use will be collected, processed, and held in accordance with the provisions of the Data Protection Legislation and your data privacy rights.
      2. For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Website Privacy and Cookie Policy in our website footer.
  • OTHER IMPORTANT TERMS
      1. We may transfer (assign) Our obligations and rights under these Terms and Conditions (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business).  If this occurs, you will be informed by Us in writing.  Your rights under these Terms and Conditions will not be affected and Our obligations under these Terms and Conditions will be transferred to the third party who will remain bound by them.
      2. You may not transfer (assign) your obligations and rights under these Terms and Conditions (and under the Contract, as applicable) without Our express written permission.  
      3. The Contract is between you and Us.  It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions.
      4. If any of the provisions of these Terms and Conditionsand Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions.  The remainder of these Terms and Conditions shall be valid and enforceable.
      5. No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms and Conditions means that We will waive any subsequent breach of the same or any other provision.
      6. We may revise these Terms and Conditions from time to time in response to changes in relevant laws and other regulatory requirements.  If We change these Terms and Conditions as they relate to your Subscription, We will give you reasonable advance notice of the changes and provide details of how to cancel if you are not happy with them.
  • Law and Jurisdiction
    1. These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
    2. Any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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location

7 Lion Yard, Tremadoc Road
London, SW4 7NQ

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